Set up two-factor authentication for your cPanel account

Hosting customers may use two-factor authentication (2fa) to better secure their cPanel accounts.  2fa adds an extra level of security. It requires a smart phone app called Google Authenticator, which is available for Android and iPhone.

You should be familiar with the steps required to install an app on your phone before you begin.  Unfortunately, we cannot provide support for your smart phone as a part of our hosting support.  If you need help with this, please make an appointment for a 30 minute support session at our office.

First, login to your cPanel account and then use the search to find 2fa.  You will see Two-Factor Authentication, as pictured below.  Click on that.

Two Factor Authentication

Next, click the blue button that says, “Set Up Two-Factor Authentication.”

Scan the QR code with your smart phone.

Enter the code in the space provided.  Click the button that says, “Configure Two-Factor Authentication.”  You must already have the Google Authenticator app on your phone in order for this to step to complete.

Accept the server name displayed on your smart phone.

From now on, you will need the smart phone app to successfully login to your cPanel account.

You can reconfigure or remove 2fa by logging in to cPanel and clicking on “Two-Factor Authentication” again.

How to generate a CSR in IIS 8

Generating a certificate signing request on Windows Server 2012, with IIS8

Open IIS 8 Administrator and choose the appropriate web server.  Double click on “Server Certificates.”


Choose “Create Certificate Request.”


Fill in the blanks.


Choose 2048 as the bit length.


Save the CSR someplace where you can easily find it.


Click “Finish.”


Adding new email accounts to your hosting account

Every ConnectNC hosting account comes with a CPanel control panel.  CPanel makes managing your hosting account easy!  To create a new email account, please watch the following video tutorial (opens in a new window):


How do I view my web site stats?

Every web site hosted with ConnectNC has a log analyzer which is run on a daily basis in order to give you some basic information about your site’s visitors.  To access the stats reports, here’s all you have to do.

  • Log in to your site’s control panel by going to (change “yourdomain” to your actual site name).
  • Scroll down and find “Logs” on the screen. It looks like this:
    Cpanel Logs
  • Click on “Webalizer” and then click on the magnifying glass to open the report menu.
    View webalizer
  • Choose the month you wish to view.
    Webalizer stats
  • To learn what your report means, please read the Webalizer help page.

How Do I get rid of spam!

How do you get rid of spam cluttering your mailbox every day? Most of us would have hundreds of spam and viruss messages each day without some spam and virus filtering. There are many different types of filtering. Some spam filters work on your computer AFTER your email has already come into your computer. So you are taking up tons of disk space and adding more clutter to go through. Others, such as the service we offer for hosted emails, filter at the spam and virus filtering server. Ours is called Barracuda and is state of the art, widely known for its effectiveness in beating spam and viruses. The way it works, in everyday terms, is that your email first travels through our spam and virus filtering server. There, it stays if it is spam or virus! You only get on your computer what is valid. You then have daily email reports from our spam and virus filtering server, showing what was trapped, giving you the opportunity to RELEASE the spam (not the virus though!!!) if you wanted it. How do we get it to work? You simply setup a record in your DNS to tell your email to flow through our spam filtering server. That’s it. If we host your website, we set that up free of charge. If you host elsewhere, just ask whomever controls your DNS to change the setting for you. We have so many customers who are thankful for this service, since it saves HOURS per day, that we are confident you will want it after our 30 day free trial of spam and virus filtering. Fill out this form or call us at 888-290-4601 ext 22 today!! After the 30 days it is only $1.50 per email per month (min 10 emails per domain).

“Testimony is in the numbers. My spam has dropped from well over 100/day to almost none!
– C. Smithson”

Leave Copy of Message on Server Outlook Express

  1. Open Outlook Express
  2. Click on Tools
  3. Click on Accounts
  4. Click on Mail Tab
  5. Select your Email Account
  6. Click on Properties
  7. Click on the Advanced Tab
  8. At the bottom of the Advanced Tab place a Chemark in the Box Leave Copy of Messages on Server
  9. Check the box Remove from Server after X number of days
  10. Specify the number of days to keep messages
  11. Click Apply
  12. Click Ok
  13. Click Close